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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

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CORPORATE ENQUIRY

Corporate Enquiry

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

STI Checks & Treatment
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STI Checks & Treatment

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IN THE CASE OF AN EMERGENCY

The doctors in our urgent care clinic are all skilled and experienced in dealing with all types of urgent medical care, "everything and anything" that comes in through the door.

Worried that you may have a sexually transmitted infection? Need answers fast? 

Ponsonby Doctors acts as a sexual health clinic and provides a discreet and accessible service for STI testing (sexually-transmitted infections), treatment, and advice.

At the time of your consultation, your doctor will order specifics tests including urine and/or genital swabs, and specific blood tests for STIs*. These results are usually back within 24 - 48 hours, and will be communicated to you by email or text. Sometimes when phlebotomy may be required your doctor may refer you to a nearby Labtest New Zealand pathology collection site closest to our location at Victoria Park or Mt Eden. Please click here to see for locations

If you have symptoms or require treatment at the time, we can dispense medications for STIs on site , providing you with the convenience of a "one-stop" service.**

In Clinic Sexual Health Services

We offer a sexual health service for genital warts (HPV infection) with cryotherapy, also known as liquid nitrogen. Please note that several treatment cycles may be required (fee quoted during initial consultation). We provide vaccinations for HPV as well. The vaccine may be funded if you are under the age of 27 and meet eligibility criteria; consultation fees apply.

Another common STI is Herpes Simplex (HSV 1 or 2). This manifests as painful blisters, which can be swabbed to confirm the type of infection, and treated with anti-viral medication. It is important that you present as soon as the blisters appear, for the anti-virals to be of maximal benefit.

Other common presentations in this area include rashes, which can be due to fungal, viral or dermatological conditions; ingrown hairs, folliculitis; abcesses, prostatitis and non-specific urethritis (painful urination +/- fever) in males, and vaginitis (swollen, painful vagina) in females.

We provide cervical smear services for women, performed by our experienced nurses or doctors (female doctor available), and run an active smear recall service.

We offer PrEP & PEP services. The cost is $100 inclusive of all relevant testing, Special Authority application, etc.

Our rooms are comfortable and private, and patient Confidentiality is our highest priority. No information is shared unless you authorize us to do so.

*Our tests may include the following infections: Chlamydia, Gonorrhoea, Herpes, Syphilis, Hepatitis B, Hepatitis C, HIV and other atypical infections. 

Please note: For Non-residents, additional laboratory fees are payable to Labtest Auckland. This will be advised at the time of the consultation. Costs are $75 for a urine test, $125 for Herpes swabs, $110 for blood tests. We can tailor tests to your needs and only order ones that will change the management of your condition.

** Treatment for Gonorrhea is an additional $40, payable at the time of the consultation. If you need to return to our clinical centre for treatment, the fee is $45 and covers a follow up consultation.

Your Auckland Sexual Health Provider

If you’re sexually active and develop symptoms such as a new genital discharge, burning/stinging when you pass urine, lower pelvic/ testicular pain, or a new itchy/painful groin rash or sore(s), you may have contracted a sexually transmitted infection. Getting an STI screen is easy and can prevent health complications for yourself and others. We treat patients with a range of backgrounds, from north to south Auckland.

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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

BOOK AN APPOINTMENT now
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STI Checks & Treatment

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Treatments

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Our Primary Care Includes

  • General Medical Conditions
  • Annual Wellness Checks
  • Women's Health
  • Sexual Health & STI checks
  • Accident & Urgent Care Services
  • COVID-19 PCR & RAT testing
  • Iron Infusions
  • Driver's & Employment medicals
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STI Checks & Treatment
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