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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

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CORPORATE ENQUIRY

Corporate Enquiry

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

Keloid Scar Treatment Injection
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Keloid Scar Treatment Injection

ALWAYS CALL 111
IN THE CASE OF AN EMERGENCY

The doctors in our urgent care clinic are all skilled and experienced in dealing with all types of urgent medical care, "everything and anything" that comes in through the door.

When skin is injured, fibrous tissue called scar tissue forms over the wound to repair and protect the injury. In some cases, extra scar tissue grows, forming smooth, hard growths called keloids.

Keloid scars form to protect injured skin.

They can be much larger than the original wound, and are most commonly found on the shoulders, chest, cheeks and ears. Keloid causes can be from acne scars and scar treatment options include surgical excision.

The symptoms of a keloid can include:

  • a localized area that is flesh-colored, pink, or red
  • a lumpy or ridged area of skin that’s usually raised
  • an area that continues to grow larger with scar tissue over time
  • an itchy patch of skin

Keloid removals are often more of a cosmetic treatments concern than a health one. You may feel self-conscious if the keloid is very large or in a highly visible location, such as on an earlobe or the face.

A keloid formation can occur on your skin in a multitude of ways, including acne scarring and some wounds. There are some effective keloid scar treatment options, including both skin surgery or laser therapy as a nonsurgical treatment route.

Skin keloids are a cosmetic issue and therefore there is no need for urgent advice. Book today for a skin keloid diagnosis and treatment meeting and explore either surgery or laser treatment options with our specialists.

Treatments

Keloid scars may flatten over time but some people may prefer to have them treated or removed surgically.

If you have a keloid scar you'd like to reduce or remove, book an appointment with us!

Please note - Upon booking, our staff will automatically generate a prescription for a steroid injection(s) should you choose to proceed after the consultation. This is sent to our clinic in time for your appointment. You do not have to pick up the medication or do anything else prior to your appointment.

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

BOOK AN APPOINTMENT now
New Zealand Society of Cosmetic Medicine
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Post-Treatment Care

After keloid scar treatment, follow these brief post-care guidelines to aid healing:

  • Keep the area clean and dry: Gently cleanse with mild soap and water. Avoid soaking the area.
  • Avoid sun exposure: Protect the treated area from the sun to prevent darkening of the scar. Apply sunscreen when exposed.
  • Apply prescribed treatments: Use any prescribed creams, gels, or dressings as directed by your doctor.
  • Avoid irritation: Avoid tight clothing or activities that may rub or put pressure on the treated area.
  • Monitor for changes: Watch for any signs of infection or changes in the scar, and follow up with your healthcare provider as needed.
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Keloid Scar Treatment Injection

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Keloid Scar Treatment Injection
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