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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

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CORPORATE ENQUIRY

Corporate Enquiry

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

Dermal Filler Treatment
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Dermal Filler Treatment

ALWAYS CALL 111
IN THE CASE OF AN EMERGENCY

The doctors in our urgent care clinic are all skilled and experienced in dealing with all types of urgent medical care, "everything and anything" that comes in through the door.

Dermal Fillers are hyaluronic acid gels that are injected under the skin to restore volume and lift to sagging skin, improve the appearance of wrinkles and facial lines, hydrate the skin, create fuller lips, correct asymmetry in facial features, and enhance the shape of your face.

It is a relatively safe procedure, is non-permanent, and can be dissolved if preferred.

What areas or concerns can be addressed?

Dermal fillers can be used anywhere on the face to achieve a specific purpose(s), including:

  • Nasolabial folds - soften heavy folds
  • Perioral area around the mouth - treat wrinkles, including smoker’s lines
  • Lips - for hydration or fuller lips
  • Jawline - sharpen, smooth, or masculinise the jawline
  • Chin - increase projection or masculinise
  • Temples - for hollowing

Fillers vary in consistencies and properties, and different fillers are injected at different depths in the skin to achieve the desired outcomes. We will recommend the most suitable filler for you based on your individual circumstances during the initial assessment.

We stock Belotero® and Restylane® fillers - these are highly reputable products in NZ and internationally.

What is the cost?

Our charges are based per ml (or syringe) of product - $850 per ml.

All procedures are performed by a qualified doctor.

What is the process involved?

We will book you in for an initial consultation, where your concerns and desired treatment outcomes will be discussed. A facial assessment is performed, and a treatment plan outlined. This may involve planning a series of treatments, and including other modalities for treatment, such as anti-wrinkle treatments, to achieve your desired outcome.

For certain areas which are more sensitive, such as the lip, topical anesthetic cream may be applied 30 min before treatment. A dental block may also be performed if required.

Cannula treatments for the rest of the face tend to be well tolerated without local anesthetic. During the treatment you may feel pressure or popping sensations. All dermal fillers used in our clinic contain local anaesthetic so there is little pain after the procedure.

During each step of the way, we will review the outcome and check that it is to your satisfaction.

The entire process takes approximately one hour depending on the number of areas treated; allow an additional 30 min if numbing cream is required.

When can I expect to see results?

You will be able to see the results immediately; lips can remain more swollen and fuller for the first two weeks before settling down to its final shape.

Results will last 6 - 18 months, depending on the type of treatment, area, and product used.

What are the potential side effects of dermal filler treatment?

Short term:

Side effects are typically localised to the site of treatment and can include:

  • Swelling, redness, tenderness - this settles within 24 hours
  • Bruising - can appear within or after 24 hours, especially for lip treatments
  • Intermittent Itching or increased swelling later on in the week
  • Cold sores - can be triggered, please advise at the time if you are prone to these so we can provide prophylactic medication

Medium to long term

  • Hard, painful nodules - can be dissolved with hyalase

Rare side effects:

  • Allergy to product - may occur months or years later
  • Nerve damage - causes pain/altered sensation
  • Infection - rare, may need antibiotics and filler dissolved
  • Vascular occlusion - small risk of filler entering an artery. This can cause
  • > Skin damage, scarring (evident immediately or within 1 - 24 hrs of treatment)
  • > Blindness or stroke (can be permanent/partial recovery)
  • > These conditions are treatable if managed appropriately and promptly, though individual recovery will vary depending on the circumstances.

If is imperative that you contact your doctor Immediately if you have any of the following:

  • Severe or increase in pain, swelling, redness in /around the treated area
  • Change in skin colour or atypical bruising

Do not plan any out of town travel 72 hours following your treatment.

What are the Do's and Don’ts post treatment?

DOs:

  • You may wash your face gently as normal
  • Apply skin care products by lightly tapping.
  • No make up for the rest of the day, you can use concealer after 24 hours to disguise any bruising.
  • For swelling - you may use cool packs and antihistamines (given after the procedure)
  • For bruising - use arnica or Hirudoid cream

DON'Ts

  • Avoid heavy exercise, alcohol, swimming, saunas, hot pools
  • No international flights (avoid out of town travel ideally) for 72 hours
  • No facials or face massages/pressure for 2 weeks
  • No dental work for 4 weeks
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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

BOOK AN APPOINTMENT now

BELOTERO® is a Class III medical device to smooth facial wrinkles and folds, correct facial atrophic scars, restore of enhance the lips or restore facial volume. Belotero® has risk and benefits. Ask your specialist if Belotero® is right for you. Contains transparent cross-linked sodium hyaluronate gel of non-animal origin with lidocaine 0.3% to reduce local pain. Do not use if you have a skin inflammation or a skin infection or until the infection is healed. Precautions. There is a risk of infection. Tell your doctor if you are on blood-clotting medicines as there could be an increased risk of bruising or bleeding at the injection site. Possible side effects: swelling, bruising, redness hardening of the skin, pain, altered colour or itching. Lasts 6-12 months. You will need to pay for this product and doctor’s fees apply. Merz, Sydney. Distributed by Healthcare Logistics, Auckland

RESTYLANE® is a gel containing hyaluronic acid and lidocaine that is injected by a healthcare professional into or below the skin to smooth facial wrinkles and enhance lips by restoring volume and fullness. Restylane® is a Class III medical device has risks and benefits. Restylane® treatment may result in some redness, swelling, pain or tenderness, itching and/or bruising which may last a few days. Inflammatory reactions can begin up to two to four weeks after treatment in rare cases. See your healthcare professional if any side effects concern you. Exposure to excessive sunlight or extreme cold should be avoided until redness or swelling has resolved. Restylane® should not be used in an area where there is a non-resorbable implant or in irritated or infected skin, Restylane® should not be used in people taking blood thinning medicines or who have an allergy to hyaluronic acid, lidocaine or other local anaesthetics. Caution if you take medicines that prolong bleeding time. Treatment lasts 12-24 months. Restylane® has not been tested in pregnant or breast-feeding women. ALWAYS FOLLOW THE INSTRUCTIONS YOU ARE GIVEN. Galderma, Auckland. Distributed by Healthcare Logistics, Auckland.

RESTYLANE® SKINBOOSTERS is a gel containing hyaluronic acid that is injected into or below the skin to improve skin structure, hydration and elasticity. Restylane® Skinboosters is a medical device class III that has risks and benefits. Do not use in patients with bleeding disorders, or in patients taking blood thinning medicines. Do not inject intravascularly, where there is active disease, inflammation, infection, or tumours near the intended treatment site. Possible side effects are injection site effects like swelling, bruising, and tenderness and inflammation. Treatment usually lasts 6-12 months. Product and treatment costs will apply. Consult your cosmetic practitioner for further information. Further product details can also be found in the full product information. Galderma, Auckland.

New Zealand Society of Cosmetic Medicine
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Post-Treatment Care

Some swelling or irritation may occur in the treatment area(s) for 1-2 days after your procedure but these side-effects should subside quickly. In the first 1-2 days after treatment:

  • Avoid using makeup sponges, moisturizers, or active products containing AHA (Alpha Hydroxy Acids/Glycolics), BHA (Beta Hydroxy Acids), or retinoid creams/gels.
  • Use cool compresses on treated areas to help with swelling or bruising.
  • Refrain from consuming alcohol, as it dilates blood vessels and may worsen bruising or swelling.
  • Avoid strenuous physical activity and exposure to heat, which may increase the chance of bruising.
  • Stay hydrated by drinking plenty of water throughout the day (about 8 glasses are recommended).
  • Avoid taking Omega supplements (such as salmon oil or flaxseed oil) for 5 days.

After 2 days:

  • Avoid facials, facial waxing, Glycolic or AHA peels, Liquid Nitrogen (dry ice), or laser treatments for 10-14 days post-treatment. For laser resurfacing treatments, it’s best to wait until dermal fillers have fully dissolved from the skin.

BELOTERO® is a Class III medical device to smooth facial wrinkles and folds, correct facial atrophic scars, restore of enhance the lips or restore facial volume. Belotero® has risk and benefits. Ask your specialist if Belotero® is right for you. Contains transparent cross-linked sodium hyaluronate gel of non-animal origin with lidocaine 0.3% to reduce local pain. Do not use if you have a skin inflammation or a skin infection or until the infection is healed. Precautions. There is a risk of infection. Tell your doctor if you are on blood-clotting medicines as there could be an increased risk of bruising or bleeding at the injection site. Possible side effects: swelling, bruising, redness hardening of the skin, pain, altered colour or itching. Lasts 6-12 months. You will need to pay for this product and doctor’s fees apply. Merz, Sydney. Distributed by Healthcare Logistics, Auckland

RESTYLANE® is a gel containing hyaluronic acid and lidocaine that is injected by a healthcare professional into or below the skin to smooth facial wrinkles and enhance lips by restoring volume and fullness. Restylane® is a Class III medical device has risks and benefits. Restylane® treatment may result in some redness, swelling, pain or tenderness, itching and/or bruising which may last a few days. Inflammatory reactions can begin up to two to four weeks after treatment in rare cases. See your healthcare professional if any side effects concern you. Exposure to excessive sunlight or extreme cold should be avoided until redness or swelling has resolved. Restylane® should not be used in an area where there is a non-resorbable implant or in irritated or infected skin, Restylane® should not be used in people taking blood thinning medicines or who have an allergy to hyaluronic acid, lidocaine or other local anaesthetics. Caution if you take medicines that prolong bleeding time. Treatment lasts 12-24 months. Restylane® has not been tested in pregnant or breast-feeding women. ALWAYS FOLLOW THE INSTRUCTIONS YOU ARE GIVEN. Galderma, Auckland. Distributed by Healthcare Logistics, Auckland.

RESTYLANE® SKINBOOSTERS is a gel containing hyaluronic acid that is injected into or below the skin to improve skin structure, hydration and elasticity. Restylane® Skinboosters is a medical device class III that has risks and benefits. Do not use in patients with bleeding disorders, or in patients taking blood thinning medicines. Do not inject intravascularly, where there is active disease, inflammation, infection, or tumours near the intended treatment site. Possible side effects are injection site effects like swelling, bruising, and tenderness and inflammation. Treatment usually lasts 6-12 months. Product and treatment costs will apply. Consult your cosmetic practitioner for further information. Further product details can also be found in the full product information. Galderma, Auckland.

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Dermal Filler Treatment

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